Privacy policy

Privacy Policy

Last Updated: October 31, 2026

IllumiArts LLC ("IllumiArts," "we," "us," or "our") operates the website www.illumiarts.com and the IA Smart LED Lights online store, including all related information, content, features, tools, products, and services (collectively, the "Services").

Our store is powered by Shopify, which enables us to provide our customers with an online shopping experience.

This Privacy Policy describes how we collect, use, process, and disclose personal information when you visit our website, purchase our products, communicate with us, or otherwise use our Services.

If there is a conflict between our Terms of Service and this Privacy Policy regarding personal information, this Privacy Policy will control.

Please read this policy carefully to understand our privacy practices.

1. Personal Information We Collect

Personal information means information that identifies or can reasonably be linked to an individual.

Depending on how you interact with our Services, we may collect the following information:

  • Contact Information: Name, email address, telephone number, billing address, and shipping address.

  • Payment Information: Payment method, transaction details, payment confirmation, and payment-related information processed through Shopify and its payment providers.

  • Account Information: Account credentials, preferences, settings, and account activity.

  • Purchase Information: Products viewed, added to your cart, purchased, returned, exchanged, or canceled.

  • Communications: Messages, inquiries, customer service requests, and correspondence.

  • Device Information: Browser type, device information, IP address, network information, and online identifiers.

  • Website Usage Information: Pages visited, interactions with our website, and information collected through cookies and similar technologies.

The information collected depends on the features you use, your location, and applicable law.

2. Sources of Personal Information

We may collect information:

  • Directly from you when you place an order, create an account, subscribe to communications, or contact us.

  • Automatically when you visit or interact with our website, including through cookies and similar technologies.

  • From Shopify, payment processors, shipping companies, and other service providers.

  • From business partners and other third parties, where permitted by applicable law.

3. How We Use Your Information

We may use personal information for the following purposes:

Order Processing and Fulfillment

To process payments, confirm orders, arrange shipping, provide delivery updates, and manage returns, exchanges, and refunds.

Customer Support

To respond to questions, provide product assistance, and resolve order-related issues.

Website Improvement

To understand website performance, improve our products and services, and provide a more personalized shopping experience.

Marketing and Advertising

To send promotional communications where permitted, display relevant advertisements, and inform customers about new products, features, and offers.

Security and Fraud Prevention

To detect fraudulent activity, protect customer accounts, and maintain the security of our website.

Legal Compliance

To comply with applicable laws, respond to lawful requests, resolve disputes, and enforce our policies.

4. How We Share Personal Information

We may share personal information with third parties when reasonably necessary to operate our business, including:

  • Shopify: Our e-commerce platform and related services.

  • Payment Providers: To securely process transactions.

  • Shipping and Fulfillment Partners: To deliver orders.

  • Technology and Service Providers: For website hosting, analytics, customer support, and other operational services.

  • Advertising and Marketing Partners: To support marketing activities and personalized advertising, where permitted by law.

  • Legal Authorities: When disclosure is required by applicable law or valid legal process.

  • Business Successors: In connection with a merger, acquisition, restructuring, or similar business transaction.

We may also disclose information when you direct us to do so or provide consent.

Third parties may process information under their own privacy policies.

5. Relationship with Shopify

Our online store is hosted and powered by Shopify.

Shopify collects and processes personal information to provide and improve its e-commerce services, including payment processing, fraud prevention, checkout functionality, and certain enhanced shopping features.

Information submitted through our website may be processed by Shopify and its service providers in countries other than your country of residence.

Shopify may also process information obtained through interactions with our store and other Shopify merchants to support certain enhanced services. For those activities, Shopify may be independently responsible for processing personal information and responding to related privacy requests.

For more information, please review:

Shopify Consumer Privacy Policy

Shopify Privacy Portal

6. Smart Lighting Applications and Voice Assistants

Certain IllumiArts smart lighting products are compatible with third-party mobile applications and voice-assistant services.

These may include Bluetooth lighting-control applications and compatible Amazon Alexa or Google Home services.

When customers choose to connect their products to third-party applications or voice assistants, those providers may collect or process information according to their own privacy policies.

We encourage customers to review the applicable privacy policies and permissions before using these services.

This Privacy Policy primarily governs personal information collected through the IllumiArts website and our own business operations. Third-party applications and services may be governed by separate privacy notices.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to support website functionality and, where enabled, analytics, advertising, and personalization.

These technologies may help us:

  • Maintain shopping carts and checkout sessions.

  • Remember customer preferences.

  • Understand website usage and performance.

  • Improve website functionality.

  • Deliver relevant advertising where permitted.

Depending on your location, you may have rights to manage or reject certain cookies and tracking technologies.

Where required, we provide appropriate privacy choices and obtain consent before using non-essential technologies.

8. Marketing Communications

We may send promotional emails and other marketing communications where permitted by law.

You may unsubscribe from marketing emails at any time using the unsubscribe link provided in those messages.

Even if you unsubscribe, we may still send essential communications related to your orders, account, transactions, or customer support.

9. Your Privacy Rights

Depending on where you live, you may have the right to:

  • Access: Request information about the personal data we hold about you.

  • Correction: Request corrections to inaccurate personal information.

  • Deletion: Request deletion of personal information, subject to legal exceptions.

  • Portability: Request a copy of certain personal information in a portable format.

  • Opt-Out: Opt out of certain targeted advertising, sale, or sharing of personal information, as defined by applicable law.

  • Restriction or Objection: Request restrictions on certain processing activities where applicable.

  • Withdraw Consent: Withdraw consent when processing is based on your consent.

To exercise these rights, contact us at hello@illumiarts.com.

You may also use the privacy choices made available through our website or Shopify's applicable privacy tools.

Where required by law, we will honor qualifying Global Privacy Control signals.

We may need to verify your identity before completing certain requests. Authorized agents may submit requests where permitted by law, subject to appropriate verification.

We will not discriminate against customers for exercising their privacy rights.

10. European Union and United Kingdom Privacy Rights

Customers located in the European Economic Area or United Kingdom may have additional rights under applicable data protection laws.

These may include rights to access, correct, delete, restrict, or object to certain processing of personal information, as well as data portability and withdrawal of consent.

Where applicable, we will process personal information using a valid legal basis, such as contractual necessity, compliance with legal obligations, legitimate interests, or consent.

You may contact us to exercise your rights or raise concerns.

You may also have the right to lodge a complaint with your relevant data protection authority.

For European Economic Area supervisory authorities, visit:

https://edpb.europa.eu/about-edpb/about-edpb/members

11. International Data Transfers

IllumiArts LLC operates in the United States and uses service providers that may process information internationally.

Your personal information may be transferred, stored, or processed outside your country of residence.

Where required by applicable law, we rely on recognized safeguards, such as adequacy decisions, Standard Contractual Clauses, or other lawful transfer mechanisms.

12. Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

Our website uses Shopify's e-commerce infrastructure and associated security measures.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

We encourage customers to protect their account credentials and avoid sending sensitive information through unsecured communication channels.

13. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Fulfill orders and provide customer support.

  • Maintain customer accounts.

  • Meet accounting, tax, and legal obligations.

  • Resolve disputes.

  • Prevent fraud and protect our business.

  • Enforce applicable agreements and policies.

Retention periods vary depending on the information involved, its purpose, and applicable legal requirements.

14. Children's Privacy

Our website and Services are not intended for children under the age of majority in their jurisdiction.

We do not knowingly collect personal information from children in violation of applicable law.

If a parent or guardian believes a child has provided us with personal information, they may contact us to request appropriate action, including deletion where required.

As of the date of this policy, we do not have actual knowledge that we sell or share the personal information of individuals under 16, as those terms are defined by applicable law.

15. Third-Party Websites and Links

Our website may contain links to external websites, social media platforms, applications, and other third-party services.

These services operate under their own privacy policies and terms.

IllumiArts LLC is not responsible for the privacy practices, security, or content of websites and services that we do not control.

We encourage customers to review third-party privacy policies before providing personal information.

16. Complaints

If you have concerns about how we collect, use, or process your personal information, please contact us.

We will review your concerns and respond as required by applicable law.

Depending on your location, you may also have the right to appeal certain decisions or file a complaint with an appropriate data protection authority.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, technologies, legal requirements, or privacy practices.

Updates will be posted on this page with a revised "Last Updated" date.

Where required by law, we will provide additional notice of material changes.

18. Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, please contact:

IllumiArts LLC
Website: https://www.illumiarts.com
Email: hello@illumiarts.com

Additional contact details are available through our Contact Information page.

For purposes of applicable data protection laws, IllumiArts LLC is the data controller of personal information processed for its own business purposes, except where another entity, such as Shopify, acts as an independent controller.