Privacy Policy

Last Updated: October 31, 2026

At IllumiArts LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.illumiarts.com, purchase our products, or communicate with us.

1. Who We Are
IllumiArts LLC operates the IllumiArts online store, offering smart LED lighting panels, interchangeable artwork, accessories, and related products.
Our website is powered by Shopify Inc., which provides the e-commerce platform and related services that support our online store.
For privacy-related inquiries, contact us at hello@illumiarts.com.

2. Personal Information We Collect
Depending on how you interact with our website, we may collect:

  • Contact information, including your name, email address, telephone number, and billing or shipping address.
  • Order information, including products purchased, transaction details, and purchase history.
  • Payment-related information processed by Shopify and authorized payment providers.
  • Account information, including login credentials and account preferences.
  • Technical information, including IP address, browser type, device identifiers, and website activity.
  • Customer service communications, product inquiries, reviews, and information you voluntarily provide.
  • Marketing preferences and interactions with promotional communications.
    We collect only information reasonably necessary for our business operations and other purposes described in this policy.

3. How We Collect Information
We collect personal information:

  • Directly from you when you place an order, create an account, subscribe to communications, or contact us.
  • Automatically through cookies and similar technologies when you browse our website.
  • From Shopify, payment processors, shipping providers, analytics services, and other authorized partners where appropriate.

4. How We Use Personal Information
We may use your information to:

  • Process payments, fulfill orders, and arrange delivery.
  • Provide customer support, returns, refunds, and warranty assistance.
  • Communicate about purchases, product updates, and service inquiries.
  • Maintain and improve website functionality, performance, and security.
  • Detect and prevent fraud, unauthorized transactions, and misuse.
  • Provide marketing communications where permitted by law and consistent with your preferences.
  • Comply with legal obligations and enforce our contractual rights.
    Where required, we rely on an appropriate legal basis, including contractual necessity, legal obligations, legitimate interests, or consent.

5. Shopify and Service Providers
Our online store is hosted by Shopify Inc.
Shopify processes certain personal information to provide hosting, checkout, payment-related services, security, analytics, and other e-commerce functionality.
We may also share information with authorized providers, including payment processors, DHL and other delivery services, technical support providers, and marketing or analytics partners.
These providers receive information as necessary to perform their services, subject to applicable privacy and security requirements.

6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:

  • Maintain shopping carts and checkout functionality.
  • Remember preferences and improve browsing experiences.
  • Analyze website traffic and performance.
  • Measure advertising effectiveness and support marketing activities where permitted.
    You can manage cookies through your browser settings and any cookie preference tools made available on our website.
    Disabling certain cookies may affect website functionality.
    Where required by law, we obtain consent before using nonessential cookies.

7. Advertising and Marketing
With your consent or where otherwise permitted by law, we may send promotional emails, product announcements, and special offers.
You may unsubscribe from marketing emails using the unsubscribe link included in those communications or by contacting us.
We may work with advertising and analytics providers to measure campaigns and display relevant advertisements, subject to applicable privacy laws and consent requirements.

8. Sharing and Disclosure of Personal Information
We do not sell personal information for money.
We may disclose personal information:

  • To Shopify and authorized service providers supporting our operations.
  • To shipping carriers and logistics providers to deliver purchases.
  • To payment providers to process transactions.
  • To professional advisers where reasonably necessary.
  • To authorities when required by applicable law or valid legal process.
  • In connection with a legitimate business transaction, such as a merger or acquisition, subject to applicable law.
    Certain advertising or analytics activities may qualify as “sharing” or “sale” under some privacy laws even where no money is exchanged. Where applicable, we provide the required privacy choices.

9. International Data Transfers
IllumiArts serves customers internationally.
Your personal information may be processed in the United States, Canada, or other countries where Shopify and our authorized service providers operate.
When required by law, appropriate safeguards are used for international transfers of personal information.

10. Data Retention
We retain personal information for as long as reasonably necessary to:

  • Fulfill orders and provide customer service.
  • Maintain business, accounting, and tax records.
  • Resolve disputes and enforce agreements.
  • Meet legal and regulatory requirements.
    Retention periods vary depending on the information and the purpose for which it was collected.
    When information is no longer required, we delete, anonymize, or otherwise handle it in accordance with applicable law.

11. Data Security
We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.
Shopify and authorized payment providers maintain their own security systems and controls.
No internet transmission or electronic storage system can be guaranteed completely secure.

12. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of eligible personal information.
  • Request a portable copy of certain information.
  • Object to or restrict certain processing activities.
  • Withdraw consent where processing is based on consent.
  • Opt out of certain targeted advertising, sales, or sharing of personal information.

  • Appeal a privacy-rights decision where applicable.
    To exercise your rights, contact hello@illumiarts.com.
    We may need to verify your identity before processing certain requests. We will respond within applicable legal timeframes.

13. United States Privacy Rights
Residents of certain U.S. states may have additional rights under applicable privacy laws.
These may include access, correction, deletion, data portability, and the right to opt out of certain targeted advertising or personal-information sharing.
We will honor applicable opt-out requests and recognized browser-based privacy preference signals, including Global Privacy Control, where required by law.
Where applicable, privacy choices may also be available through the cookie settings or privacy controls provided on our website.
We do not discriminate against customers for exercising legally protected privacy rights.

14. European Union and United Kingdom Privacy Rights
If you are located in the European Economic Area or United Kingdom, applicable data protection laws may provide additional rights.
These include rights of access, rectification, erasure, restriction, portability, and objection, subject to legal conditions.
You may also have the right to lodge a complaint with your local data protection supervisory authority.
Where required, we process personal information under an appropriate legal basis and use applicable safeguards for international transfers.

15. Children's Privacy
Our website and products are not specifically directed to children under 16.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided personal information improperly, please contact us so we can review the matter and take appropriate action.

16. Third-Party Websites and Applications
Our website may contain links to third-party websites, applications, and services.
Certain IllumiArts smart lighting products may also interact with third-party mobile applications, Bluetooth controllers, or smart-home platforms.
These services may operate under their own privacy policies and data practices.
We encourage you to review the privacy policies of any third-party services you choose to use.

17. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our business practices, technology, legal obligations, or services.
The revised policy will be published on this page with an updated revision date.
Where required by law, we will provide additional notice of material changes.

18. Contact Information
For questions, privacy requests, or concerns about your personal information, please contact:
IllumiArts LLC
Email: hello@illumiarts.com
Website: www.illumiarts.com
You may also visit our Contact Information page.

Privacy Notice: Nothing in this policy limits privacy rights or consumer protections provided by applicable law.