Terms of Service

Last Updated: October 31, 2026

Welcome to IllumiArts! These Terms of Service govern your access to and use of our website, www.illumiarts.com, and the purchase of products and services offered by IllumiArts LLC.

By accessing our website or placing an order, you agree to these Terms of Service, subject to applicable law.

1. Overview

This website is operated by IllumiArts LLC. Throughout these Terms, “we,” “us,” and “our” refer to IllumiArts LLC.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products.

2. Eligibility and Acceptable Use

By using this website, you represent that you are at least the age of majority in your jurisdiction or have the permission of a parent or legal guardian where required.

You agree not to use our website or products for unlawful, fraudulent, or unauthorized purposes.

3. Products and Product Information

IllumiArts offers smart LED lighting panels, interchangeable artwork, accessories, and related products.

We make reasonable efforts to display product descriptions, specifications, dimensions, colors, and images accurately.

Actual colors and lighting effects may vary depending on display settings, ambient lighting, product configuration, and manufacturing tolerances.

We reserve the right to update product information, specifications, or availability without prior notice, subject to applicable consumer laws.

4. Pricing and Payments

Product prices are displayed on our website and may change without notice.

The price applicable to your order will be the price confirmed at checkout, subject to correction of obvious errors where permitted by law.

Applicable taxes, shipping charges, and other fees will be disclosed during checkout as required by law.

Payments are processed through Shopify and supported third-party payment providers.

5. Orders and Acceptance

Submitting an order does not automatically guarantee acceptance.

We reserve the right to decline or cancel orders for legitimate reasons, including product unavailability, suspected fraud, payment verification issues, pricing errors, or legal shipping restrictions.

If an order is canceled after payment has been collected, we will issue an appropriate refund in accordance with applicable law.

6. Shipping and Delivery

IllumiArts offers international shipping through DHL to eligible destinations where shipping is legally permitted and service is available.

Delivery times are estimates unless expressly guaranteed.

Customers are responsible for providing accurate shipping information.

International shipments may be subject to customs duties, import taxes, and other charges, unless otherwise stated at checkout.

For additional information, please review our Shipping & Delivery Policy.

7. Returns, Refunds, and Exchanges

Eligible discretionary returns may be requested within 30 days after delivery.

A 25% restocking fee applies to approved discretionary returns where legally permitted.

Certain statutory cancellation rights, including those applicable to eligible consumers in the European Union and United Kingdom, are not subject to this restocking fee.

Defective, damaged, or incorrectly supplied products are handled in accordance with applicable consumer protection laws.

Please review our Refund & Return Policy for complete details.

8. Product Installation and Safety

Customers must follow all installation, electrical, operating, and safety instructions provided with IllumiArts products.

Use only compatible power supplies, controllers, and accessories.

Electrical modifications, concealed wiring, or installations requiring specialized electrical work should be performed by a qualified professional in accordance with applicable codes.

Improper installation, unauthorized modifications, or misuse may result in product damage or safety risks.

Nothing in this section excludes liability that cannot legally be excluded.

9. Smart Features and Third-Party Services

Certain IllumiArts products may use Bluetooth connectivity, mobile applications, voice assistants, or third-party smart-home services.

Feature availability and compatibility may depend on the product model, controller, application version, device, operating system, network, and third-party service.

Third-party services may be modified, interrupted, or discontinued by their providers.

We do not control the independent operation or policies of third-party services.

10. Intellectual Property

All original website content, product designs, artwork, photographs, graphics, branding, text, and other materials owned by IllumiArts LLC are protected by applicable intellectual property laws.

IllumiArts products may incorporate patented technology, proprietary designs, trademarks, and copyrighted materials.

You may not reproduce, distribute, modify, commercially exploit, or otherwise use protected materials without authorization, except as permitted by law.

11. User Submissions and Feedback

If you submit reviews, suggestions, photographs, or other content, you represent that you have the necessary rights to provide that material.

You grant IllumiArts a nonexclusive, worldwide, royalty-free license to use, reproduce, and display submitted content for legitimate business purposes, subject to applicable law and our Privacy Policy.

You retain ownership of your original content.

We reserve the right to remove unlawful, misleading, infringing, or inappropriate submissions.

12. Accuracy of Website Information

We strive to provide accurate and current information but cannot guarantee that every description, image, specification, or other website detail will be free from errors.

We may correct typographical errors, inaccuracies, or omissions, including those involving pricing or product availability, subject to applicable law and existing contractual obligations.

13. Third-Party Links

Our website may contain links to third-party websites, applications, or services.

These websites operate independently, and their content, security practices, and privacy policies are outside our control.

Accessing third-party services is at your discretion.

14. Privacy and Personal Information

Personal information collected through our website is handled in accordance with our Privacy Policy and applicable data protection laws.

Shopify and authorized service providers may process information necessary to operate our store, process payments, and fulfill orders.

Please review our Privacy Policy for additional information.

15. Prohibited Activities

You agree not to:

• Violate applicable laws or regulations.
• Infringe intellectual property or privacy rights.
• Submit fraudulent or misleading information.
• Introduce malicious software or interfere with website security.
• Attempt unauthorized access to our systems.
• Use automated tools to disrupt website operations or misuse our services.

We may restrict access or take appropriate action in response to violations, where permitted by law.

16. Product Warranties and Disclaimers

IllumiArts products may be covered by a separate limited product warranty, as described in the applicable warranty documentation.

Except for express warranties and rights required by law, we do not make additional warranties beyond those expressly provided.

Website access and third-party digital services may occasionally be interrupted or unavailable.

Nothing in these Terms limits statutory consumer guarantees, mandatory product warranties, or other rights that cannot legally be excluded.

17. Limitation of Liability

To the maximum extent permitted by applicable law, IllumiArts LLC will not be liable for indirect, incidental, special, or consequential losses arising from use of our website or products where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability for fraud, willful misconduct, death or personal injury caused by negligence where such exclusion is prohibited, or any other liability that cannot legally be limited.

Mandatory consumer rights remain unaffected.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify IllumiArts LLC against reasonable third-party claims, damages, and expenses arising from your unlawful use of our website or material breach of these Terms.

This provision does not apply where prohibited by consumer protection law.

19. Governing Law and Disputes

These Terms are governed by the laws of the District of Columbia, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws require otherwise.

Disputes will be handled by courts with appropriate jurisdiction, subject to any mandatory legal rights or protections applicable to consumers.

We encourage customers to contact us first so we can attempt to resolve concerns promptly and fairly.

20. Changes to These Terms and Contact Information

We may update these Terms of Service to reflect changes in our products, operations, legal requirements, or website practices.

The revised Terms will be posted on this page with an updated revision date. Changes will not retroactively remove rights under completed purchases where prohibited by law.

For questions about these Terms, please contact:

IllumiArts LLC
Email: hello@illumiarts.com
Website: www.illumiarts.com

You may also visit our Contact Information page.

Consumer Rights: Nothing in these Terms of Service limits or excludes mandatory consumer rights provided under applicable law.