FAQ's

Frequent Asked Questions

 Q: How do you come up with the designs for your light panels?

A: While we choose the colors, you are always in control of the light color, which means that in a sense, you are co-designing with us!

 Q: Do I need any special electrical equipment to use this light panel?

A: Nope! You can use your standard power outlet to keep it running. For international clients, get a local adaptor.

 Q: Are the art panels all the same size?

A: While 24”x 24”(600mm x 600mm) is the standard, we are also offering the light art panels in larger sizes and 12”x12” (325mm x 325mm) option. 

 Q: What type of frames do you offer?

A: Original snap frame and fixed frame.

 Q: What are the options for the art panels?

A: Currently, mirrored stainless steel and white powder painted Aluminum

Q: Can I change the art ?

A: Only on Snap panels can change the art and buy new ones.

 Q: Can I design my own art size panel?

A: Yes, send us the requirements.

 Q: What kind of lights are they?

A: We use low voltage 11 watts RGB (red, green and blue) LEDs exclusively for the fixtures.

 Q: How do I set up the lights once I get them out of the package?

A: You can hang your new smart-panel lights anywhere, the same way that you would hang any other light-up sign. Review the installation video and contact us for any inquires. info@illumiarts.com

 Q: How long have you been working on this project?

A: The idea formed in 2014, and development began in earnest in 2017. So, it's been about eight years!

 Q: Do you need to shine some other light on the panel in order to see it?

A: Never! Illumi Art lights itself up, for your convenience.

 Q: Can I hide the cable cord?

A: Yes, depending on the wall construction, an electrician can be handy

  Q: Can I locate 10 panels on the wall and to have custom controller?

A: Yes, email us with your requirements.

 Q: Can I locate the panel in wet or humid environment?

A: No, only in dry 

Q: Do you have a warranty?

A: 2 years

Q: What is the life time of the lights?

A: 50,000 hours

Q: How to contact for additional questions?

A: info@illumiarts.com