Frequent Asked Questions
Q: Do I need any special electrical equipment to use this light panel?
A: Nope! You can use your standard power outlet to keep it running. For international clients, get a local adaptor.
Q: Are the art panels all the same size?
A: 24”x 24”(600mm x 600mm) is the standard, we have a few custom sizes, check the website.
Q: What type of frames do you offer?
A: Original snap frame and fixed frame.
Q: What are the options for the art panels?
A: Currently, mirrored stainless steel and white powder painted Aluminum
Q: Can I design my custom size panel?
A: Yes, send us the requirements.
Q: What kind of lights are they?
A: We use low voltage 11 watts RGB (red, green and blue) LEDs exclusively for the fixtures.
Q: How do I set up the lights once I get them out of the box?
A: You can hang your new smart-panel lights anywhere, the same way that you would hang any other wall arts. Each box comes with screws. Contact us for any inquires. firstname.lastname@example.org
Q: Do you need to shine some other light on the panel in order to see it?
A: Never! Illumiarts lights itself up, for your convenience.
Q: Can I hide the cable cord?
A: Yes, depending on the wall construction, an electrician can be handy
Q: Can I add multiple panels on the wall and control the lights?
A: Yes, the remote application can be handle up multiple channel. Each panel needs to be set individually. Watch the installation video.
Q: Can I locate the panel in wet or humid environment?
A: No, only in dry
Contact us for any inquires: email@example.com